Codestar Support Forum » WordPress Themes » Route WordPress Theme

1. 
   86andyd
   

   I just paid for the 12-month Updated support on Envato.

   For some reason, it won't update when I click the "Update Purchases" button in the Support Forum.

   I don't see a place to paste in my Purchase code into the support forum to renew my support, so I have included my Purchase Code in the Secret Message attached.

   Posted 4 years ago #
2. 
   Codestar
   Admin

   Hi,

   Yes I confirm the purchase. The "Update Purchase" button issue is: You are using different account from support forum vs purchased account. Let me explain more:

   This purchase code using by DccIndiana but i am seeing you registered with Dorijoy account.

   The purchases are right, no problem. I updated the account as DccIndiana now.

   Btw, thanks for purchases

   Regards, Codestar

   Posted 4 years ago #
3. 
   86andyd
   

   Oh, I see. Makes sense.

   Thank you!

   Posted 4 years ago #
4. 
   Codestar
   Admin

   You're welcome

   Posted 4 years ago #