Revolution Slider not working « Codestar Support Forum

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Revolution Slider not working

IchoMusic

Hi,
We are having an issue with Revolution Slider update to v4.6.0
The sliders are not showing and if set to echo the alignment is all wrong.

ThemePunch (author of Revolution Slider) has had a look and has said:

"I am afraid you will need to contact your theme Author ! He need to make sure that the output is not filled with br and p tags. This is a bad practice using the filter on the Shortcodes.

Please let us know what your Theme Author sad, since i am afraid right now he is the only one who can solve this. (using [row] around the shortcode sometimes helps also) "

Please can you comment on the above ... is this the case? If so, can if be fixed?

Thanks

Posted 9 years ago #
Codestar
Admin

Hi,

Now, i am checking your website, i am sliders in the center? hmm how you want it ? can you send me a screenshot via secret message ?

Posted 9 years ago #
IchoMusic

Hi

Posted 9 years ago #
IchoMusic

Hi Again,
Here is another message from the ThemePunch who have looked at the issue again for me.

..... From ThemePunch (author of Revolution Slider plugin):

yes, the problem comes due the Content Filter which is used with bad practice on the Shortcodes in the content. Envato has a strickt rules against this already, but some older theme stil have it on board. Please contact your Theme Author and ask him to help you with this. Please turn off the Workaround we enabled ( Output filter by echo to none) and show it to your theme author. He need to make sure that the output of shortcodes are not infected with "

" and "
" tags !

In many cases this issue is solved already by the theme author, and you only need to update your theme.

.................

Hope that helps clarify what the issue is.

Thanks

Posted 9 years ago #
Codestar
Admin

Hi,

I am checking it now!

Regards, Codestar

Posted 9 years ago #
Codestar
Admin

I did not understand really how you want it ? can you send me a screenshot for your request ? please draw your request on a jpg.

Regards, Codestar

Posted 9 years ago #
Codestar
Admin

very interesting, how to going to html-output outside of main content hmm, btw, how i can edit the theme files ? now i am trying to add plugin i can not, can you send me ftp ? or open plugin upload

Regards, Codestar

Posted 9 years ago #
IchoMusic

Hi,

Thanks for having a look. I have now set you as super admin on this multisite install so you should be able to add plugins here: http://thegilpin.staging.wpengine.com/wp-admin/network/plugins.php

FTPS Details below.

p.s. loving the look of your new Route66 theme!

Posted 9 years ago #
Codestar
Admin

Oh, Thanks for your check for Route66 I spent a lot of time for it

Ok, let me check Slider issue now

Regards, Codestar

Posted 9 years ago #
Codestar
Admin

I can access plugin now, it is ok, but i can not log-in http://ftp.. url is righT? are you sure ? btw, i will try to fix it via plugin.

Regards, Codestar

Posted 9 years ago #
Codestar
Admin

No, i can not edit from plugin.. i am getting "You need to make this file writable before you can save your changes. See the Codex for more information."

Can you check the FTP informations again ? FTP Messages :

Error: Disconnected: No supported authentication methods available (server sent: publickey)
Error: Could not connect to server

Regards, Codestar

Posted 9 years ago #
IchoMusic

Hi,

Sorry .. I just rechecked the details ... they stuck the install name on the front of username ... detailed confirmed below

Posted 9 years ago #
Codestar
Admin

Hey bro,

Error: /wp-content/themes/cstardesign/cstar_design_framework/libs/themelibs/cstar_design/includes/filters.php: open for write: permission denied
Error: File transfer failed

a can not edit any file from ftp

This hosting is very hard security politcy really i will be crazy is there a cpanel ?

Regards, Codestar

Posted 9 years ago #
IchoMusic

Hi,

No CPanel ... it's WPEngine
If it helps shall I'll reset permissions on the Live site and republish to the staging site. Then add you to staging site again as Super Admin?

Posted 9 years ago #
Codestar
Admin

Hey bro, I did not understand really, i am writing here how you can fix it...

1. Open the file THEME FOLDER /cstardesign/cstar_design_framework/libs/themelibs/cstar_design/includes/filters.php
2. Go to line 13
3. See this line "add_filter('the_content', array(&$this, 'theme_formatter'), 99);"
4. Commented it so:
// add_filter('the_content', array(&$this, 'theme_formatter'), 99);
5. Save and try it again.

Regards, Codestar

Posted 9 years ago #
IchoMusic

Hi
Just to let you know that seems to have worked but the layout of the homepage has gone all funny, e.g. the footer is being cut off at the sides etc.

So I will re-publish my live site to this staging area and apply the same mod to the filters.php

Was there anything you did to fix it?
THanks

Posted 9 years ago #
IchoMusic

All fixed now ... thank you so much for your help!
Good luck with Route 66

Posted 9 years ago #
IchoMusic

oh ... one quick question ... that amendment to filters.php ... will you be adding it to future theme updates? Otherwise I may have to reapply the mod?

Posted 9 years ago #
IchoMusic

Still having problem ... by taking out that comment in the filters.php all the paragraph text styling has been lost. Please see the before and after screenshots.

Is there another why to fix it?

Posted 9 years ago #
IchoMusic

New login details below:

Posted 9 years ago #
Codestar
Admin

Hi,

hmm yes i am thinking to update filters.php for this issue ops yes, you are right... ok. open same file again. and go to line 11 and 12 commented them

// remove_filter('the_content', 'wpautop');
// remove_filter('the_content', 'wptexturize');

try and tell me again ?

Regards, Codestar

Posted 9 years ago #
IchoMusic

Great .. thanks .. that's done it.
All working now ... the bits I've checked so far all look as they should
Thanks again,
Nick

Posted 9 years ago #
Codestar
Admin

You're welcome when you need any help find me here

Regards, Codestar

Posted 9 years ago #
IchoMusic

Hi Again,

Just spotted a problem with the column shortcode. Screenshots attached. Is this related to the code I've commented out?

Posted 9 years ago #
Codestar
Admin

Hi,

hmmm, you will need to remove spaces from contents. because we removed my filter code.. i mean this

For eg:

[one_half]
hello
[/one_half]
[one_half_last]
hello
[/one_half_last]

you need to convert this so :

[one_half]
hello
[/one_half][one_half_last]
hello
[/one_half_last]

try

Posted 9 years ago #
IchoMusic

Hi,

I've just updated to the latest version of CStar and the same problem occurs as before. All rev sliders disappear.

Did you update the theme to fix this or do I need to manually patch again?

Am I the only person experiencing this problem? FYI - I'm using the Rev Slider plugin bought separately from CodeCanyon ... and not the one pacakged with your theme. Is the ok?

Thanks
Nick

Posted 8 years ago #
Codestar
Admin

Hi,

I did not any update for revolution slider.. hmm also i did not change system files. only some bug fixed.

BTW, give me your wordpress admin informations again via secret message. i will check it.

Regards, Codestar

Posted 8 years ago #
IchoMusic

Hi,

Thanks for your message. I've actually just applied the same modification to the filters.php file and all working ok.

Please can I ask ... If I wanted to use a vertical floating menu on the left of the page (planning to use ubermenu) how would I move the menu to the correct place?

Also I was wanting to center the website logo from the left to the center of the heading... Is there a setting for this?

THanks

Posted 8 years ago #
IchoMusic

Hi,
Hope all's well.

I've updated to the latest version of the theme and all my Revolution sliders have disappeared again. Is this something you can update in the theme?

Thanks

Posted 7 years ago #
Codestar
Admin

Hi,

Let's check again, give me your wordpress admin informations again.

Regards, Codestar

Posted 7 years ago #