Follow us on

Codestar Support Forum » WordPress Themes » Route WordPress Theme

Theme Error and Customization / Update Request

  1. Hi Codestar,

    We are excited to continue using Route - going on 4 or 5 years now. Thank you an excellent product and all of the support and work!

    I have included a private request, we have our large site http://www.parkcitybikedemos.com that needs a WordPress and backend update. Some features are currently broken. Everything is in private request. thank you!

    Posted 4 years ago #

  2. Posted 4 years ago #

  3. Codestar
    Admin

    Hi,

    It sounds good really. I interested this job. I think it is possible to update.

    Tomorrow morning I'll work on it. ( Its night here now ) Also If you need more thing you can add the message.

    BTW: I can not be login with the wp password. If you update email as info@codestarthemes.com I can reset or set a new one password.

    Regards, Codestar

    Posted 4 years ago #

  4. Posted 4 years ago #

  5. Codestar
    Admin

    Hi,

    Update has been finished. What I did :

    Re-Installed WordPress Software.
    Updated Route Theme as 6.7 latest version and controlled child-theme changes.
    Updated All of plugins as latest version.

    I have seen some issue in update progress. For eg. Toolset plugin, Visual Composer, Yoast was using older version and it was cause the main issue in backend. Also Toolset developers closed to download by WordPress.org on April 4, 2019 ( https://wordpress.org/plugins/types/ ) It's only available to download from Offical website anymore.

    Hotspot updated on Toolset. It didn't work on raw mode [types field="hotspot" output="raw"] after update and I changed as [types field="hotspot" output=""]

    Your purchase-code added the admin panel for get the next updates.

    What is last situation :

    Frontend: There is a console log error in JS about OptinMonster Error Message: "This account is not currently active. It is either expired, disabled or temporarily inactive." Actually it's not error, it's only notice. I think you can active the account or remove the plugin. But It's doesn't affect the site operation.

    ---

    Oke, I have checked all site. It is looks 1:1 similar. Also can you control the pages ? Is there any issue/problem or request ?

    Regards, Codestar

    Posted 4 years ago #

  6. Codestar
    Admin

    Hi,

    About last message:

    Yes, The site looks mix a little. I think the database was same because there are a lot of plugins. May be we can leave a few plugins for more performance. Yes I will be available on next September. It's ok for me.

    Btw, If you create a wishlist/request-list for the rebuilding as pdf, doc (with screenshots). It will be fast and easy understable for me. As you know, I am ready to help free/premium always

    Regards, Codestar

    Posted 4 years ago #
  7. Great thank you CodeStar!

    We can disable OptinMonster we weren't using it anyway.

    Otherwise sounds good I'll take a look and see if there is anything else. Sounds great about rebuilding it in September or so. How many hours were you into this - what should we pay you. Thank you!!

    Andre@DMA.marketing

    Posted 4 years ago #

  8. Codestar
    Admin

    Hi,

    I won't be greedy haha I have spent 3 hours into this. 3x50 = 150 dollars is enough. But can yo do it with Western Union ?

    Regards, Codestar

    Posted 4 years ago #
  9. Private message - thanks!

    Posted 4 years ago #

  10. Codestar
    Admin

    Hi,

    It's done. The invoice sent.

    Btw, If you see any error notice, tell me. I'll be ready for fix it. You know my support. You needn't to pay for everything.

    Have a nice day.
    Thank you for your business!
    Regards, Codestar

    Posted 4 years ago #