Follow us on

Codestar Support Forum » WordPress Themes » CStar Design WordPress Theme

Getting a critical error on this website error...

  1. There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    that is the error I am getting on my website
    http://www.fastfoodfacts.com - homepage looks good...
    try and navigate to ABOUT and you will see the error

    here is the error from the email that logs any wordpress error
    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, CStar Design WordPress Theme.

    First, visit your website (http://www.fastfoodfacts.com/) and check for any visible issues. Next, visit the page where the error was caught (http://www.fastfoodfacts.com/wp-admin/post.php?post=2009&action=edit) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

    http://www.fastfoodfacts.com/wp-login.php?action=enter_recovery_mode&rm_token=R8MuN6ZgYqXONm7hwhG6x6&rm_key=m69NXGaEmB8y30gxTeu0hg

    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.9.3
    Current theme: CStar Design WordPress Theme (version 4.9)
    Current plugin: (version )
    PHP version 8.0.17

    Error Details
    =============
    An error of type E_ERROR was caused in line 20 of the file /home2/fastfoq6/public_html/wp-content/themes/cstardesign/cstar_design_framework/libs/options.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /home2/fastfoq6/public_html/wp-content/themes/cstardesign/cstar_design_framework/libs/options.php:20
    Stack trace:
    #0 /home2/fastfoq6/public_html/wp-content/themes/cstardesign/cstar_design_framework/libs/themelibs/cstar_design/includes/actions.php(409): render_item('checkbox', 'sidebar', 'left,full,right', false, false, false, 'sidebar')
    #1 /home2/fastfoq6/public_html/wp-admin/includes/template.php(1395): CodeStarActions->sidebar_meta_box(Object(WP_Post), Array)
    #2 /home2/fastfoq6/public_html/wp-admin/includes/post.php(2296): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
    #3 /home2/fastfoq6/public_html/wp-admin/edit-form-blocks.php(309): the_block_editor_meta_boxes()
    #4 /home2/fastfoq6/public_html/wp-admin/post.php(187): require('/home2/fastfoq6...')
    #5 {main}
    thrown

    I NEED THIS SITE BACK UP THIS IS MY BUSINESS SITE...
    I AM NOT GETTING ANY ORDERS WHICH IS MY BUSINESS

    THANKS,
    Duaine

    Posted 1 year ago #

  2. Codestar
    Admin

    Hi Duaine,

    Thanks for purchasing and welcome to support forum.

    No worry, I will fix it quickly.

    But, I need the admin information for fix it. Can you please give me the admin username and password via secret message area.

    Regards, Codestar

    Posted 1 year ago #
  3. ok here is the login information...

    Posted 1 year ago #

  4. Codestar
    Admin

    Hi,

    Ops, It difficult to fix via admin panel, also can you provide the cpanel or ftp information ?

    btw, I sent you an email for fast reply. ( debo98@hotm***** )

    Regards, Codestar

    Posted 1 year ago #

  5. Posted 1 year ago #

  6. Codestar
    Admin

    Hi,

    I logged and fixing it now.

    Btw, see the my reply message ( may it's in your junk ):

    Regards, Codestar

    Posted 1 year ago #

  7. Codestar
    Admin

    Hi,

    Done, It's fixed. I changed the php version 8.0 to 7.4 from cpanel (I did try to fix on v8.0 but no luck, it needed a lot of edit):

    As you know, It's old tech theme and does not support latest php version yet. But no worry about v7.4 also it's well.

    If you need any help again, find me here.

    Note: If you need a new website from scratch in the future, I'm available do it always.

    Have a nice day.
    Regards, Codestar

    Posted 1 year ago #
  8. thank you very much for taking care of this...

    Appreciate it ...

    thanks again,
    Duaine

    Posted 1 year ago #

  9. Codestar
    Admin

    You're welcome

    Posted 1 year ago #
  10. Good morning
    I'm interested in the theme being updated and made compatible with PHP 8.xx and later. Could you give me a quote? the latest version is 4.9

    Posted 1 year ago #